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About Us
“Experience the rich flavours of the world, one puff at a time.”
Welcome to our vape, smoke and cigar shop located in the beautiful neighbourhood of NW Calgary! Our shop is a go-to destination for all smoking enthusiasts who are looking for the finest quality products.
Step inside and you’ll be greeted by our friendly staff who are always ready to help you choose from our wide range of vaping products, carefully curated collection of premium cigars, tobacco blends, Cigarettes and smoking accessories. Our humidor is stocked with the world’s best brands both cuban and non- cuban, ensuring that you’ll find exactly what you’re looking for, whether it’s a rare and unique cigar or your favourite brand.
Our shop is not just limited to vapes and cigars; we also offer a variety of pipes, hookahs, vaporizers, and other smoking accessories. Our knowledgeable staff is always available to answer any questions you may have and guide you through the selection process.
Come and visit us, and experience the ultimate smoking pleasure with the best quality products and service in the area!
Return policy
We value our customers and strive to provide the highest quality products. Due to the nature of our products, we have specific guidelines for returns:
- No Returns on Opened or Used Products
- For health and safety reasons, we cannot accept returns or exchanges on any opened or used products, including cigars, vape devices, or accessories.
- Disposable Vapes and Devices
- Disposable vapes and devices may only be returned if they are unused, unopened, and in their original packaging.
- Returns must be initiated within 24 hours of purchase and accompanied by the original receipt.
- Damaged or Defective Products
- If a product is defective or damaged upon purchase, please contact us immediately for assistance.
- Claims for defective products must be reported within 24 hours of purchase and include proof of purchase and the defective product.
- Non-Returnable Items
- Cigars, used vape products, or any other consumables cannot be returned or exchanged under any circumstances.
We reserve the right to refuse returns that do not meet the conditions outlined above. Please contact our customer support team for any questions or concerns regarding your purchase.
Thank you for understanding and for choosing Royal Smokes and Cigars!